End the aggravation of missed orders and maximize your resources. Your customers can place orders through our 24-hour call center, when it's convenient for them! With All West's order-taking service, you get a continuous office presence without the cost of hiring additional in-house staff. All West's agents are fluent in the fine art of up-selling and cross-selling.

Reporting

All West can provide you with your own, password protected, personal extranet site. This is available for you 24 hours a day. Valuable information is right at your fingertips in real time reporting.

• Track your source codes - Know exactly how your advertising dollars are working for you.
• Create tailored databases - Send an email or better yet, let All West send out an email to your customers announcing a new product or a special offer
• Sort by geographical areas - You can easily sort by state or zip code.
• Sales history - Sales can be tracked on a day to day basis, from month to month or even in hourly increments. Compile a list of top selling items.
• Inventory - We can store and have real time inventory available. The customer will be made privy to an item being unavailable or out of stock at the time of the order.
• Custom reporting is also available - Contact us for more information

Seminar Registration

Along with our professional agents, All West provides a customized database to track attendees and exhibitors. Our reporting system is second to none, offering real-time information via a secure extranet login. We use tailored scripts to answer questions via e-mail or phone.

• Email all who register their personal confirmation number
• Email a seminar itinerary to all attendees
• Email driving instructions or a map to the location of the seminar
• Email or telephone after the seminar all who attended with a short survey or ask for a rating scale of all presenters.